The eAgenda is an online scheduling system that allows various configurations to meet the needs of different use cases.
Allows configuring the schedule for in-person or video conference appointments. It is also possible to set up a mixed mode, where the client can choose at the time of scheduling whether they want to be seen in person or remotely.
In-person service schedule, with the possibility to customize the address of each schedule.
Use our integration with Google Meet and Zoom to automatically create video conferences as appointments are scheduled.
Ideal for organizing the logistics of technical visits or collection of exams/documents at the client's address.
Possibility to schedule for groups, where you limit the quantity of people who can schedule at the same time (example: class scheduling, product demonstration scheduling).
In cases where service is individualized, but all attendants can perform the same service, it is possible to configure a quantity of appointments per hour (e.g. appointment for issuing ID, vaccine appointment).
Within the same schedule, it is possible to configure services with different appointment durations.
Allows configuring and restricting access for teams with smart permissions and collaborative schedules.
Schedules with viewing permissions for multiple users.
Individual schedule for a user, allowing synchronization with the user's Google Calendar or Zoom account.
Each user can have an administrator or operational access within an account. You can organize your team within several "accounts" on the platform for better access control.
Create and use forms for various functionalities. Collect the right information and keep everyone automatically informed.
Customize your scheduling form by including multiple choice questions, free text, file uploads, and more. This form is filled out at the time of scheduling, so the recommendation is to keep it brief.
For longer or more complex forms, use a pre-attendance form, which is made available right after scheduling.
Create a customer service evaluation form to be sent via email shortly after the service is provided. Collect data on customer satisfaction to understand how your customer service team is performing.
Set when and how notifications will be sent. Keep everyone automatically informed.
You have total flexibility to customize the text of the messages that will be sent, using variables to deliver messages with specific content for the scheduling in question.
Set up alerts for proximity to a scheduled time or send a notification for the client to make a new appointment after a certain deadline.
Receive a notice by email or push notification when a new appointment is scheduled.
The platform has an open integration API that allows data connection with your ERP. In addition, we have integration with the following tools.
Appointments made by are synchronized with a Google Calendar account, allowing you to track appointments directly in the app and generate the video conference link automatically.
Synchronization of appointments made by the platform with your Zoom account to automatically generate the meeting on this platform.
Schedule synchronization for the My Virtual Assistance platform, allowing the creation of self-checkin screens on the assistance platform.
Try all these features for free and discover how the eAgenda can transform your business.